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Hospitality · Case Study

Sands Hotel

A complete digital transformation for one of Byblos's landmark hotels — from brand identity to booking system, print, and social media.

Branding Web Design Booking System POS & Reservations Print Design Social Media Outdoor Advertising
Sands Hotel website on laptop and mobile
Sands Hotel logo
Client
Sands Hotel
Location
Byblos, Lebanon
Sector
Hospitality
Scope
Full digital transformation
The challenge

A hotel with no digital identity

Sands Hotel is located in the heart of Byblos — one of Lebanon's most historic and visited destinations. Despite its prime location and quality offering, the hotel had no consistent brand identity, no professional website, and no digital presence to match the experience they delivered to guests.

Potential guests searching for accommodation in Byblos had no way to find or evaluate the hotel online. Reservations were managed manually, creating friction for both staff and guests. The hotel had no social media content that reflected its character.

  • No brand identity or logo
  • No website — invisible to online bookers
  • Manual reservation system causing errors and lost bookings
  • No social media presence or content strategy
  • No print materials aligned to a brand
What we delivered

Every layer of the business, rebuilt

We treated this as a full hospitality transformation — not just a website project. Every touchpoint a guest interacts with, from the first Google search to the door hanger in their room, was designed and built from scratch.

Brand identity — logo, colours, typography
WordPress website with booking integration
Online reservations & POS system
Print collateral — door hangers, letterheads, confirmation letters
Billboard & outdoor advertising campaigns
Instagram content & social media management
Seasonal campaigns (Eid, Christmas, Honeymoon)
9,853
Instagram followers built from zero
69+
Social media posts published
100%
Online — from no digital presence
7-in-1
Services delivered in one project
01 — Branding

A brand identity built for luxury hospitality

The Sands Hotel logo needed to convey elegance, prestige, and the Mediterranean character of Byblos. We developed a geometric S-mark combining bold structural lines with refined gold detailing — paired with a strong serif wordmark and the tagline "Make Your Stay Memorable."

The colour palette — deep navy and warm gold — was chosen to feel premium without being cold, and to photograph well across both digital screens and print materials.

Sands Hotel logo design
Sands Hotel logo variation 1 Sands Hotel logo variation 2

Primary logo mark and colour variations — light and dark backgrounds

02 — Website & Booking System

A booking-first website built to convert

The website was designed around one primary goal: turning visitors into guests. The homepage leads with an availability search, room listings with pricing and detailed amenity information, and a streamlined booking flow — all integrated with an online reservations and POS management system.

Sands Hotel website desktop screenshots

Desktop website — homepage, room listing, and about section

Sands Hotel website mobile screens

Mobile experience — booking flow fully optimised for smartphones

Sands Hotel website on devices

Responsive across all screen sizes — laptop and mobile side by side

03 — Print & Collateral

Brand consistency at every physical touchpoint

The brand identity was extended across every in-room and front-desk touchpoint. Door hangers, booking confirmation letters, and letterheads were all designed to carry the same visual language — ensuring guests experienced a consistent, premium brand from check-in to check-out.

04 — Outdoor Advertising

Billboard campaigns across Byblos

We designed a series of outdoor advertising materials to drive local awareness and direct guests from the Byblos area to the hotel. The billboard designs extended the brand language — navy, gold, and clean typography — into large-format outdoor contexts.

Sands Hotel outdoor billboard 1 Sands Hotel outdoor billboard 2 Sands Hotel outdoor billboard 3

Outdoor billboard series — Byblos port location feature and brand identity display

05 — Social Media

From zero to nearly 10,000 followers

Starting from a blank Instagram page, we built a full content strategy and ongoing social media management programme for Sands Hotel. Content covered room features, local Byblos lifestyle, seasonal campaigns, promotional offers, and branded visuals — all aligned to the hotel's navy-and-gold identity.

Sands Hotel Instagram management — stories, posts, and profile with 9,853 followers

Instagram profile growth — 9,853 followers, seasonal campaigns, and branded content

Sands Hotel social media content — Christmas, lifestyle, Eid and honeymoon campaigns

Content samples — Christmas, Eid, honeymoon offer, lifestyle imagery, and branded posts

Client feedback
"

Elegant Squirrel completely revamped our digital experience. The website is stunning and intuitive, and the booking software they integrated made our operations smoother than ever. They understood the hospitality industry and delivered beyond expectations. From the initial consultation to the final launch, the journey was marked by professionalism, creativity, and a deep understanding of what makes a hotel unique.

DM
Dany Matta
Owner — Sands Hotel, Byblos, Lebanon
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