Legal

Privacy Policy

Last updated: June 2026  ·  Elegant Squirrel  ·  Lebanon

1. Who we are

Elegant Squirrel is a digital agency based in Okaibe, Nahr Ibrahim, Lebanon. We provide web design, branding, SEO, social media management, content creation, digital campaigns, and SaaS development services.

This Privacy Policy explains how we collect, use, and protect personal information when you visit our website at elegantsquirrel.com or contact us about our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information we collect

We collect information in two ways:

Information you provide directly:

  • Name and contact details (email address, phone number) when you fill in our contact form or reach out via WhatsApp or email
  • Company or brand name, service requirements, and project details you share with us
  • Communications you send us by any means

Information collected automatically:

  • IP address and general location data
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website or source
  • Device type (desktop, mobile, tablet)

We do not collect sensitive personal information such as financial data, health information, or government identification numbers through our website.

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Send you project proposals, updates, and relevant communications
  • Improve our website and the quality of our services
  • Understand how visitors use our website through analytics
  • Comply with legal obligations

We will never sell your personal data to third parties. We will not use your information to send you unsolicited marketing unless you have explicitly opted in.

4. Sharing your data

We do not sell, trade, or rent your personal information to anyone. We may share your data only in the following limited circumstances:

  • Service providers: We use trusted third-party tools such as Formspree (form submissions) and Google Analytics (website analytics). These providers process data on our behalf and are bound by their own privacy policies.
  • Legal requirements: We may disclose your information if required by law or in response to valid requests from public authorities.
  • Business transfers: In the unlikely event that Elegant Squirrel is acquired or merged, your data may be transferred as part of that transaction. We will notify you before this occurs.

5. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site.

We use the following types of cookies:

  • Essential cookies: Required for the website to function correctly
  • Analytics cookies: Help us understand how visitors interact with our website (via Google Analytics)

You can control and disable cookies through your browser settings. Note that disabling cookies may affect some functionality of our website.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

  • Contact form submissions are retained for up to 2 years
  • Client project communications are retained for the duration of the project and up to 3 years after completion
  • Analytics data is retained as per Google Analytics default settings (26 months)

You may request deletion of your data at any time by contacting us at info@elegantsquirrel.com.

7. Your rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Ask us to correct inaccurate or incomplete data
  • Erasure: Request that we delete your personal data
  • Restriction: Ask us to limit how we process your data
  • Objection: Object to our processing of your personal data
  • Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at info@elegantsquirrel.com. We will respond to your request within 30 days.

8. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or destruction.

Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you believe your data has been compromised, please contact us immediately at info@elegantsquirrel.com.

9. Third-party links

Our website may contain links to third-party websites including our social media profiles (Instagram, LinkedIn, Behance). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised "Last updated" date.

We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: